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Requisition Number: | 1865 | Business or Functional Unit: | Airfreight | Job Title: | Air Export Coordinator | FLSA: | Non-Exempt | City: | South Boston | State / Province: | Massachusetts | Secondary Location: | | Job Description: | The Air Export Coordinator will be responsible for processing all documents for shipments in compliance with TSA, US government regulations. Handling shipments from pickup at customer to confirmed departure of last leg for several types of services. Direct communication with customer, overseas offices, airlines and truckers. General responsibilities include billing, rate quotations and generating reports. Some dangerous goods and letter of credit handling.
Duties/Responsibilities: • Record receipt of documents; • Schedule workload based on established management priorities; • Review documents to determine: 1. admissibility 2. correct IoR, PoA, bond, Known Shipper Status, Consent to screen status 3. special tariff treatment 4. missing documents 5. ascertain sufficiency of data for declaration and entry; • Open file(s); • Contact designated client representative if necessary to: 1. obtain missing documents 2. obtain and document additional information 3. clarify and document ambiguous information; • Make any necessary photocopies; • Establish routings and route maps; • Make cargo bookings (Systematically or via phone); • Key entry into system; • Monitor for AES Release; • Print documents; • Update tracking statuses; • Bill file; • Mail billing to client; • Insure DQ accuracy and correctness
Problem Solving/Decision Making Skills: • Resolve issues respective to meeting client requirements for transit times and data input – general customer service inquiries related to tracking & Tracing. • Resolve billing discrepancies and discrepancies against client SOP’s.
Skills/Education/Experience: • College degree and/or certification a plus • The ideal candidate will have 3 – 5 years of experience in freight forwarding. • Good knowledge of Incoterms, harmonize Tariff schedule, customs regulations, and other relevant government requirements/regulations. |
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